Let’s be real… nobody actually reads all the Terms and Conditions. So, instead we are going to get straight to the point and highlight the key factors you may worry about when it comes to handling your food, orders, and refunds.

1. Handling your food: When you place an order from My Kosher Delivery, you are putting your trust in our hands to guarantee that your food is handled carefully and safely. My Kosher Delivery promises that no work is too hard and no cost is too big to make sure that you receive fresh and healthy food that was kept in safe conditions and watched extremely close. We keep all food in refrigerated ice cold conditions from the second it leaves the restaurant until the second you receive it at your doorstep. This ensures that all food stays 100% fresh and keeps any food from spoiling.

2. Orders: All orders must be placed through our website. However, we are here to make sure that you receive the food that you want and will enjoy all Shabbat and weekend. As a result, if you place an order and have any questions, additions, changes, etc., feel free to reach out to us through our live chat below, contact form, or instagram direct message. We will get back to you as soon as possible and do the best we can to always satisfy your request.

3. Refunds: Yes, we do offer refunds in situations where you are not satisfied with an item you had received. The best way to request a refund is to contact us through our contact form or email. We will get back to you as soon as possible and are always open to discussing any dissatisfaction, feedback, and talk future solutions. We are here to make your Shabbat and it’s prep easier and more enjoyable and will work endlessly to reach those results.